Effective date: March 3, 2026
Contact: hello@flannelandwick.com

Read all instructions before first use and retain them for future reference.

Trim the wick before each burn. Trim to ¼" (6 mm) every time you light the candle.
First burn. Allow the melt pool to reach the inner edge of the container on the first burn to promote an even melt and reduce tunneling.
Maximum burn time. Do not burn a candle for more than 4 hours continuously. Allow the candle to cool for at least 2 hours before relighting.
End of life. Discontinue burning when ¼–½" (6–12 mm) of wax remains.
Placement. Always place candles on a stable, heat-resistant surface away from drafts, vents, open windows, curtains, and other flammable materials.
Do not move while lit. Never move a burning candle or move a container while the wax is liquid.
Extinguishing. Extinguish with a snuffer or the candle lid; avoid blowing candles out. Do not use water to extinguish.
Container condition. If a container cracks, becomes excessively hot, or shows other signs of damage, discontinue use immediately.
Ventilation & sensitivities. Use candles in well-ventilated areas. Discontinue use if anyone in the space experiences headaches, respiratory irritation, or other discomfort.
Keep away from children & pets. Never leave burning candles where children or pets can reach them.

Flammability. Many sprays contain alcohol and are flammable. Do not spray near open flames, pilot lights, heated surfaces, or while smoking.
Test fabrics. Test on an inconspicuous area before applying to fabrics; avoid use on leather, silk, suede, or other delicate materials unless tested.
Avoid direct contact. Do not spray directly on skin or in the face. If contact with eyes occurs, rinse thoroughly with water. Seek medical attention if irritation persists.
Ventilation & sensitivities. Use sprays sparingly and in well-ventilated areas. Those with asthma, allergies, or chemical sensitivities should use caution.
Storage. Store bottles upright in a cool, dry place away from heat and direct sunlight. Do not puncture or incinerate containers.

Placement. Position diffusers on a stable, non-porous surface away from direct sunlight, heat sources, and drafts.
Staining risk. Fragrance oils can stain painted, varnished, or delicate surfaces — avoid contact and clean spills promptly.
Not for ingestion. Fragrance oils are for external use only. If swallowed, seek medical attention immediately.
Pet safety. Some fragrance components and essential oils may be harmful to pets. Keep these products out of reach of animals and consult a veterinarian if concerned.

Ingredient awareness. Fragrance blends may cause allergic or sensitivity reactions in some individuals. Review ingredient lists where available.
Pregnancy & medical conditions. If pregnant, nursing, or under a physician’s care, consult your healthcare provider before using fragranced products if you have concerns.
Adverse reactions. Stop use immediately if you experience irritation, rash, wheezing, dizziness, or other adverse effects. Seek medical attention for severe reactions.

Optimal storage. Store products in a cool, dry place away from direct sunlight and temperatures above approximately 120°F (49°C).
Warm-weather shipping. Use appropriate packaging (insulation, cooling packs, secure lids) during hot weather to prevent melting or leaking.
Batch identification. Include batch or lot codes on packaging to support quality control and incident tracking.
Disposal. Dispose of aerosol containers and leftover liquids according to local regulations; do not pour large volumes of fragrance oil down drains.

Damaged on arrival. If a product arrives damaged, contact hello@flannelandwick.com within 7 days of delivery with your order number and photos of the packaging and product. We will evaluate and advise on replacement, refund, or return shipping as applicable.
Adverse reactions or injuries. If a product causes a health issue, discontinue use, seek medical attention as needed, and report the incident to hello@flannelandwick.com with product name, batch/lot (if available), photos, and details of the reaction.

Follow applicable national guidance and voluntary industry standards for candle safety and product labeling.
Evaluate fragrance ingredients for region-specific requirements (for example, California Proposition 65) and include required disclosures where applicable.
Maintain records of testing, labeling decisions, and batch codes to support consumer inquiries and regulatory compliance.

If you have any questions about safe use, need to report damage, or wish to report an adverse reaction, please contact:

hello@flannelandwick.com

Include your order number, product name, batch/lot (if available), and any photos to help us assist you quickly.